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COVID-19 UK Visas & Immigration form – Exceptional Assurance request from 1 September 2020


If you held a visa that expired between 24 January and 31 July 2020 you were able to request an extension if you were not able to return home because of travel restrictions or self-isolation related to Coronavirus (COVID-19). 

Now that travel restrictions are lifting globally you will no longer be able to extend your visa in the short-term and you are expected to take all reasonable steps to leave the UK where it is possible to do so or regularise your stay in the UK. 

If you intend to leave the UK but are not able to do so and your leave expires between 1 September 2020 and 31 October 2020,  you may request additional time to stay, also known as ‘exceptional assurance’.

If you already have leave in the UK and planned to extend your leave when it expires or have decided to stay in the UK, you do not need to complete this form. Please continue to apply using the appropriate online application form.


If you are not intending to apply to regularise your stay and cannot leave the UK before 31 October 2020 because of restrictions related to COVID-19, please use the form below to provide us with your details. If you’re eligible for an exceptional assurance, we’ll update your immigration records to reflect your circumstances and inform you of this. 

Please complete the form, in English only, with as much information as possible. If you’re unable to provide any of the information or it’s not applicable to you (for instance if you entered the UK without needing a visa), please enter ‘Not known’ or ‘Not applicable’ in the relevant box.

You may wish to take a screenshot of the completed form before submitting it, for your own records. 

If your email address is entered correctly, soon after submitting the form you will receive an email asking you to confirm your email address. Once that is done you will receive instructions on how to provide evidence to support your exceptional assurance request, you do not need to contact the Coronavirus Immigration Helpline or email the mailbox.

How we use your data
The Home Office will use the personal information you provide to consider your request. We may also share your information with other public and private sector organisations in the UK and overseas. For more detail please see the Privacy Notice for the Borders, Immigration and Citizenship system. This also sets out your rights under the Data Protection Act 2018 and explains how you can access your personal information and complain if you have concerns about how we are using it.

Coronavirus Immigration Team

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